Zojirushi
Check the department and calling region before making contact. The company handles your enquiry directly.
An independent reference. Birch Waypoint is not Zojirushi’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
Contact routes for Zojirushi
Zojirushi publishes a US customer-service number for product and replacement-parts enquiries. Its rice-cooker guidance asks owners to have the model ready, while service-center instructions require contact before a product is sent in. Choose a component made for the exact appliance.
Contact the company through its website
Open company contact pageOfficial website and contact navigation
Open company contact pageA few details.
A clearer conversation.
Keep private account information for the company’s secure channel.
- 01
Copy the model number from the appliance label.
- 02
Name the replacement part rather than relying only on the product’s capacity.
- 03
Obtain the company’s return instructions before sending an appliance for service.
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Sources & corrections
Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction- zojirushi.com/app/faq/rice-cookers
- zojirushi.com/