phone
US customer service
1-855-662-2200US
For brewer questions, identify the model and the part or service you need before contacting the US team.
Company sourceSource reviewed 2026-10-26
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Moccamaster
Company websiteus.moccamaster.com
PUBLISHED COMPANY CONTACTTOLL-FREE
GO DIRECTLY TO THE COMPANYCall MoccamasterAll contact options
For brewer questions, identify the model and the part or service you need before contacting the US team.
Company sourceSource reviewed 2026-10-26
Toll-free in the listed region. Mobile airtime and international charges may apply.An independent reference. Birch Waypoint is not Moccamaster’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
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3 listedContact routes for Moccamaster
Moccamaster’s US customer welcome page lists a service number and links to product registration and manuals. When a brewer or grinder needs attention, the model and the part involved help distinguish the request. Warranty eligibility and any repair arrangements are decided by the company.
help
website
Official website and contact navigation
Open company contact pageCompany sourceSource reviewed 2026-10-07
MAKE YOUR ENQUIRY COUNTA few details.
A few details.
A clearer conversation.
Keep private account information for the company’s secure channel.
- 01
Identify the brewer or grinder model before contacting the US team.
- 02
Keep proof of purchase for a warranty question.
- 03
Ask how a repair should be arranged before shipping the product.
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Sources & corrections
Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction- us.moccamaster.com/pages/customer-welcome
- us.moccamaster.com/