Customer service
Facility-specific issues may need the facility manager; do not label the general customer number as a local facility line.
An independent reference. Birch Waypoint is not Extra Space Storage’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
Before contacting Extra Space Storage, decide which part of the purchase or service needs attention. For a visit to a property, confirm the service provider and appointment scope privately. A company contact and a directory correction serve different purposes.
US · Daily, 4 a.m.–11 p.m. MST; holiday availability may differ
Facility-specific issues may need the facility manager; do not label the general customer number as a local facility line.
US
Facility-specific issues may need the facility manager; do not label the general customer number as a local facility line.
Keep private account information for the company’s secure channel.
For a visit to a property, confirm the service provider and appointment scope privately.
Keep appliance use within the manufacturer’s published safety guidance.
Before sending equipment away, ask the company how it accepts a service request.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction