Support and sales
1-888-498-0003US · Mon–Fri 9am–9pm EST; Sat–Sun 9am–6pm EST

Check the department and calling region before making contact. The company handles your enquiry directly.
An independent reference. Birch Waypoint is not Casper’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
For Casper, check the contact’s region and purpose before sharing details of an account. Describe the product using the model printed on its label. A listed route does not imply immediate availability or a guaranteed outcome.
US · Mon–Fri 9am–9pm EST; Sat–Sun 9am–6pm EST
Keep private account information for the company’s secure channel.
Note the component involved and the seller shown on your purchase record.
For a visit to a property, confirm the service provider and appointment scope privately.
Keep appliance use within the manufacturer’s published safety guidance.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction