Customer service and general product enquiries
1-800-724-8403US
Check the department and calling region before making contact. The company handles your enquiry directly.
An independent reference. Birch Waypoint is not Austin Air’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
For Austin Air, check the contact’s region and purpose before sharing details of an account. Before sending equipment away, ask the company how it accepts a service request. No response speed is inferred from the presence of a phone or website link.
US
Keep private account information for the company’s secure channel.
A product maker and the retailer may handle different parts of a warranty enquiry.
Describe the product using the model printed on its label.
Note the component involved and the seller shown on your purchase record.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction