Customer service and product enquiries
1-800-276-6286US · Monday–Friday, 8am–4pm Pacific; holidays may differ
Customer service and product enquiries
Check the department and calling region before making contact. The company handles your enquiry directly.
An independent reference. Birch Waypoint is not Aroma Housewares’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
If an enquiry to Aroma Housewares is already in progress, keep its reference with your notes. Keep appliance use within the manufacturer’s published safety guidance. Birch Waypoint does not access or act on the company’s customer records.
US · Monday–Friday, 8am–4pm Pacific; holidays may differ
Keep private account information for the company’s secure channel.
Keep appliance use within the manufacturer’s published safety guidance.
Before sending equipment away, ask the company how it accepts a service request.
A product maker and the retailer may handle different parts of a warranty enquiry.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction